Six sigma is best described as a journey-a journey for business professionals who are truly committed to improve productivity and profitability. Six sigma isn’t theoretical; its an active, hands-on practice that gets results. In short you don’t contemplate six sigma; you do it. And doing it has proven to be the Fast track to vastly improve the bottom line.
The six sigma story began in 1980’s at Motorola, where it has first developed and proven. This is where six sigma took off. Mikel Harry, PhD., the founder of the Motorola six sigma research institute, further refined methodology, to not only eliminate process waste, but also turn it into growth currency-regardless of the specific type of service, product or market sector.
Most companies function at four sigma- tolerating 6210 defects per one million opportunities. Operating at six sigma creates an almost defect free environment, allowing only 3.4 defects per one million opportunities; products and services are nearly perfect.(99.997%) Eliminating defects eliminates dissatisfaction.
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